Common questions about using cardots, plus a way to reach us if you need more help.
How do I save a dot to a collection?
On any dot's detail page, tap the red "Dot" button. Pick a collection (or create a new one) and confirm. The dot is added to your saved feed instantly. To remove it, tap "Undot" on the same surface.
How do I add a new dot?
Mobile: tap the + button in the bottom nav, then choose "New Car Dot" or "Take a Photo". Desktop: tap "New" in the top header and pick "Car Dot". Drop a photo, paste an external link (the source — a sale, a profile, an event), and publish.
How do I report inappropriate content?
Open the dot, tap the "…" menu (top-right of the action row on desktop, end of the row on mobile), then choose "Report dot". You'll be asked for a reason. Our moderation queue is reviewed regularly.
How do I delete my account?
Go to Settings, scroll to the bottom and expand "Danger zone". Tap "Delete my account" and confirm. This permanently removes your profile, dots, collections, comments, likes and saves. The action can't be undone.
How do I change the language?
Go to Settings → Language and pick English, Deutsch or Français. The change applies immediately — your saved preference also drives the UI when you sign in from another device.
I can't sign in / forgot my email.
We use code-based sign-in — no passwords. Enter your email and we'll send a 6-digit code that you type back into the sign-in page. If the code doesn't arrive, check your spam folder and try again. If you're not sure which email you used, write us at [email protected] with your username if you remember it, and we'll help locate the account.
Need more help?
Drop us a line and we'll get back to you within a couple of working days.
